Rogers Internet Reviews
Before jumping the gun and signing up, feel free to read some Rogers internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Rogers reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Rogers internet plan reviews.
Rogers internet plans reviews
Are you hesitant to change internet plans? Check out the Rogers internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Rogers Reviews: A Favourite Amongst Canadians
Rogers is one of the country's most used and respected networks for good reason. Their expansive infrastructure and affordable prices have won over countless customers. However, some Rogers reviews express impatience with their customer service. Since they are such a massive company, you should be prepared to be put on hold for a while.
Last 365 days average
2.7
All time average
3
Wenyi
toronto, ontario
Agent Saba arrived at the door to promote what she called no contract no fee cancellation internet package. I asked several times if cancellation is free ahe said yeah just cancel before installation. Then i found i was locked in a two year plan with 15 per month cancellation fee. Rogers will always try to charge more even after cancellation I had to call multiple time to get it straight out. Use another company.
C. Audet
toronto, quebec
I was supposed to have super fast internet according to the seller, but I don't. I only have access to an average of 6 Mb/s. Technicians have been trying to fix the problem for about a month and I was told today that my request is closed and that nothing can be done. I have wasted a lot of time and now I have to find another provider.
Frozy
toronto, ontario
Speed is great, they offer more than what i need, the main problem is their pricing, you only get good deals at the start and then it can go to double the price so you constantly need to watch for deals.
Kevin
edmonton, alberta
Received a new router and took the old router back to a Roger's mall outlet. They would not take it back and said I should take it to the city eco centre. Why should the city pay to recycle hardware produced by Roger's? Why should I have to take it in? This is totally not acceptable.
Scott s
etobicoke, ontario
I have found Rogers to be too expensive and not as reliable as it used to be.
YL
nc, ontario
The phone app of Rogers is not quite efficient (in terms of the log-in experience). Hopefully, the roaming service (when out of the country) can be more transparent and has more in-advance options, although I am not sure whether it could be an issue for most of the carrier services.
Wiley E
orchards, ontario
Internet is slow & breaks down 2-3 times a month. When contacted all they do is try to up sell.
lemoi
ottawa, ontario
Increase in invoices without notice No transparency in invoices
Natalie
brampton, ontario
I have been a loyal client with Rogers for years. Due to many internet issues my work advised to change to Bell because many of my colleagues who work from home were having the same issues. I have called Rogers to my home numerous times and I was told the modem was old or service outage in my area. Due to these issues and not being able to complete my work from home duties I had to change to Bell More
Carleen R.
toronto, ontario
I returned my equipment back in Nov 2023. In Jan 2024, Rogers billed me for unreturned equipment. Called spent 1 hr 12 mins on 01/29/24, was told a stop payment was issued on 1st check because they sent to wrong address. Funny how my bills always arrive on time but refund check was sent to wrong address. Called again spent 45 mins on 04/09/24, agent opened wrong ticket for unreturned equipment. I More