Rogers Mobile Reviews

If you have any other options, avoid Rogers. Seriously, they're just not worth the headaches. The customer service is an absolute joke, they will overbill you regularly, they will try to lie to you about contracts (seriously - do your homework and read everything), and they will waste a tremendous amount of your time whenever you need to get something done.

I had a horrible experience with Roger, before agreeing to sign with them they told me that there was no fee and opening and after 2 months my bill would be reduced from $39 to $29 but nothing happens like that, they changed me $60 for the opening, I called several times I went back to the store several times finally they canceled the opening fee I was fine I was waiting to lower my bill to $29 my More

One of the worst internet providers i ever got

Don't even think about it. Go to any other carrier. Not worth it

I was on the cruise to Alaska 8 days. Roger sent a msg to offering turn on data $14/day . I turn on & started to send 2 msg to Vancouver BC. My workers reply 2 msg back & that all the data was working. I tried to make a few phone calls but didn’t go through so I called Roger customer services to let them know or help but the customer’s line also not working & I was arrived to US , they couldn’t he More

I never really had problem with my cell phone, to call or search on the web. HOWEVER, I'm a Rogers customer since TWENTY (20) years and Rogers NEED to check my credit card before to re-charge my account, Rogers NEED to check my credit card and it take 24 to 72 hours before being able to re-charge my account. Rogers do have a neandertal procedure + they try to oversell you something I do not need a More

I cant reach anyone, have been waiting forever

Well after ridiculous discussions with customer service at Rogers where they are offering me less than the new plans for more money, i finally left the stupidly expensive bills at Rogers and cut my phone bill in half! Note: EVERY other service provider could give me around half my bill off but i finally when with Freedom for LESS than half the cost of the lines at Rogers for more of everything! Wow! What took me so long?

Have been with them for several years despite their high price compared to other operators. I am calling to cancel the contract. The guy offers me other packages (in the meantime he puts me on hold) In the end I tell him that I prefer to cancel. He puts me on hold again and poof after 10 minutes the line is cut and no more network. I called back and found someone else who told me that you wanted t More

April 29th, 2024 Brutal experience with Rogers. I'm with Fido and wanted to get the Google Pixel 8 Pro in December due to a great deal. Ordered it. I saw that Rogers offered a 5G network for the same deal. I tried to switch. They cancelled the Fido phone order and ordered it through Rogers. (I kept the Fido account for the time). The phone came in, and it was a Google Pixel 8, not the Pro. More