Loading
ebox

EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3.1
Network
3.0
Onboarding experience
3.2
Bill
3.3
Customer Service
2.8
Digital experience
3.3

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

One thing is for sure, there is a reason why EBOX has over 80,000 customers throughout Ontario and Quebec. The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

47 reviews

3.1

All time average

353 reviews

3.7

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 353 3.7
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
5
2023-04-01
Best internet 100%fibre

500gbit/s 100%fibre for 59$
For $25 off ... here is a referral code: CCJ21

PlanHub

CCJ21 's
referral code

CCJ21

Copy

1 person found this useful

EBOX
5
2024-09-04
Reliable internet

It's great so far. For a $25 discount, here's a referral code: JR206

PlanHub

Ramzi's
referral code

JR206

Copy
EBOX
5
2024-09-01
Save on Your 500 Mbit Plan with Great Customer Ser

service à la clientèle avec un bon réseau stable. J'ai acheté un forfait 500 Mbit/s et je suis très conten More

EBOX Response

Hello,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)

PlanHub

HAK's
referral code

HAK11

Copy
EBOX
2
2024-08-31
zero stable

internet and mobile plans. when the service is active it works normally but it happens every week, without More

EBOX Response

Hi there, We're sorry to hear that you're experiencing connectivity issues. Could you please contact us here so that we can better help you More

PlanHub
EBOX
4
2024-08-23
FTTH fiber at a good price

I only have Internet with Ebox so no opinion on their TV or phone service. Switching from 120 Mb/s cable Internet to 500 Mb/s FTTH fiber (cheaper too) was worth it in my case. For now I appreciate the speed but especially the great stability of the network, remains to be confirmed in the long term. The router included is a Nokia beacon (works well, mesh system) but Ebox allows the use of your own More

PlanHub

Zaf's
referral code

CM2716

Copy
EBOX
1
2024-08-19
Nightmare service with Bell

Worst service ever. The home phone was operational 8 days after connection. The smart TV no longer connects to the internet. You have to leave a message for a return call. If I had known that Bell had bought the company, I would have avoided EBOX because when I cut my services with Bell 10 years ago, I felt a huge relief. Which I will do with EBOX. If you like nonsense, subscribe.

PlanHub
EBOX
2
2024-08-13
Company worth a big fat zero

They received their equipment on May 2, 2024. May invoice already paid by credit card. It's August 13, 2024 and I still haven't been reimbursed. I call in 2 weeks to find out when my refund, by check, and yes by check (it's 2024) will be sent and the only answer I get from them is: your check will go with the next batch of checks..... Not even able to reimburse via the same initial payment method More

PlanHub
EBOX
5
2024-08-13
Reliable Service, Fixed Pricing

Stable connection and no surprise changes on my bill

PlanHub
EBOX
1
2024-08-12
EBOX - All in confusion!! DON'T WASTE YOUR TIME

EBOX a disguised Bell service! .. However, I would have liked to subscribe, because the packages seemed very interesting to me, at least more than what I could have in my area. However, the packages that EBOX offered me for my area (I took the trouble to enter the address 2 or 3 times! because it seemed too good to be true!!) .. were not available! I only found out after paying +$80 for the equipm More

PlanHub