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B2B2C Internet Reviews

Before jumping the gun and signing up, feel free to read some B2B2C internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our B2B2C reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these B2B2C internet plan reviews.

Client's Ranking
2.9
Network
2.2
Onboarding experience
4.0
Bill
3.2
Customer Service
2.0
Digital experience
3.5

B2B2C internet plans reviews

Are you hesitant to change internet plans? Check out the B2B2C internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

B2B2C ISP User Reviews : Canadian Customers Feedback

Next is the section about PlanHub users reviews on B2B2C, where are gathered feedback from Canadian customers about this internet service providers. Here, you'll find honest and detailed testimonials of what it's like to use this provider's services, including information on internet speed stability, client satisfaction, and customer service. Whether you're on the fence about signing up with a new ISP or just looking for a little extra insight into this telecom company's offerings, our user reviews are a great resource to consult. So take a look, so you can make an informed decision about your home wifi. Don't get distracted and read what's most relevant to you to make a wise decision about B2B2C home internet plans.

Last 365 days average

6 reviews

2.9

All time average

56 reviews

4

B2B2C https://www.planhub.ca/img/logo/internet/b2b2c.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 56 4
B2B2C
3
2024-09-10
Bad customer service

Since Bell has been the owner, customer service has been absent at the post, I am seriously considering changing the internet provider, a service declared essential by the government.

PlanHub
B2B2C
3
2024-07-30
Decrease in customer service

Last year, I changed my internet plan to IP telephony via cable. Since then, I have had unstable internet and customer service (sometimes difficult to reach), I have been told everything and the opposite depending on the person on the other end. And nothing was resolved to my satisfaction. Following the major outage on July 24, we have had no explanation for what happened. I learned that B2B2C has More

PlanHub
B2B2C
4
2024-07-25
Disappointed since July 2024

Since July 1, 2024, in three weeks, I have had 3 outages with B2B2C in broad daylight, during teleworking hours. Each time, it was impossible to reach the company by telephone because its telephone lines were also down. I had no way to contact a technician to find out how to reestablish the connection. I took the initiative myself the 3 times of resetting the modem with the tip of a pencil, behind More

PlanHub
B2B2C
3
2024-07-25
Struggling to Fix the Breakdown

When it comes to a breakdown never able to reach them and not too quickly to restore the situation.

PlanHub
B2B2C
4
2024-07-24
July 2024 DNS Server Crisis

Repeated DNS server outages during the month of July 2024. Internet is only functional with a VPN. Low transparency from b2b2c on the problem and status.

PlanHub
B2B2C
1
2024-07-24
Dont know what happened to this company

But they sure dont seem to care about their clients or service anymore. Not recommended

PlanHub
B2B2C
2
2023-09-14
zero technical service

so yes it's not too expensive, well if paying for not having internet interests you. I haven't had internet for 1 week, I'm waiting for my modem, the delivery of which they canceled (!), and they asked me by telephone to play with the sockets, I spoke to 3 agents who told me have asked to turn off, unplug, turn off, turn on again, plug in my tower which is in another room, for no result, they will More

PlanHub
B2B2C
4
2023-02-05
"Fast Problem Solving Service"

Good service, when we had problems they solved them quickly.

PlanHub
B2B2C
2
2022-12-08
Failed Service, No Info

Successive failures. No service outside office hours! NO COMMUNICATION with customers such as a text message letting us know of an outage an More

B2B2C Response

Yes, our cable customers suffered two failures in a few days. We are very sorry about that. FYI, we prefer to keep updates on outage repairs More

PlanHub
B2B2C
5
2022-09-14
Speeds Up, No Cost Increase

No problems encountered, they even increased speeds without a price increase.

PlanHub